ComplianceOne Consulting Limited

1)  Under what circumstances should I purchase the MSO mock exam for the  Competence Assessment?

If you are an applicant as a sole proprietor, partner, or director of a limited company to renew an MSO license, we recommend you can start preparing the Competence Assessment and doing the mock exams three months in advance. 

As if you are newly applying for a MSO license, we highly recommend you do the mock exams after the license application is submitted to the Customs.

2)  What is the level of difficulty in the MSO Competence Assessment regime? What is its passing rate? 

We consider the MSO Competency Assessment to be about the level of an Advanced Diploma. Applicants with certain academic backgrounds have the advantage understanding the regime, including fields in accounting, business administration, economics, finance, and law. 

According to our unofficial statistics, the current passing rate is believed to be less than 50%. The low passing rate could be due to several reasons, including candidates' academic background, lack of preparation, and underestimation of the difficulty of the assessment.

3) How long should I prepare for the MSO Competence Assessment? 

We recommend setting aside 5-7 weeks to read the various areas of the Assessment, including Cap. 615 Anti-Money Laundering and Counter-Terrorist Financing Ordinance (for Money Service Operators), and Money Service Operators Licensing Guide, etc. 

In addition, we have also prepared a Key Revision Point ("KRP") and four sets of mock exam questions. We recommend setting aside 3-4 weeks to practice them repeatedly. 

4) What if I fail the Competency Assessment Test?

Each licensee or applicant has two chances. The Commissioner of Customs and Excise will use the result of Competence Assessment to determine whether the licensee or applicant is a Fit and Proper candidate and whether to grant the license renewal. Therefore, passing the assessment is very crucial.

5) Are the Mock Exams available in Chinese or English? 

Both Chinese and English versions are available. All the mock exams include model answers with referencing. Topics are updated from time to time.  Please read the content and select the language carefully before purchasing.

6) After purchasing, how long are the mock exams valid for? 

The mock exams are valid for 90 days after purchase. You can login, attend, or print out the certificate anytime anywhere during this valid period.

7) Can I print out the Certificate as proof of training? 

Yes. At enrollment, you are prompted to enter your personal information. Please ensure you have entered your personal information completely and correctly during this process because your full name will be printed on the Certificates. You are obligated to disclose your true Company Name, Full Name, Title and other information that is requested upon enrollment. Failure to do so shall result rejection of enrollment without any refund.

After finishing the course, you can click the button to receive and print out the Certificate as proof of completing anti-money laundering related training!

8) What is the payment method and the refund policy?

We accept payment by Visa credit card or PayPal. There is no refund after enrollment.

9) What kind of devices are supported?

Our platform can support mobile phone, tablet and computer. Download is not required.

10) How to contact ComplianceOne? 

If you encounter any problems at purchase and during enrollment, please kindly call us at (852) 37517810, WhatsApp us at (852) 54908117 or e-mail us at [email protected].

Please also feel free to contact us if you would like to discuss about the contents of assessment with our compliance consultants.